Privacy Policy

CHAPTER I. INTRODUCTION
1.1. We at MAVIE recognize the importance of privacy and the protection of personal data and we want you to familiarize yourself with the way we collect, store and process your data.
1.2. In this Privacy Policy, “we” and “our” refer to MAVIE COMERCIO E MARKETPLACE LTDA., a private law company, with its registered office at Rua Alferes Domingos, nº 9, 9th floor, Apt 91, Center – in the city of Campinas – SP, CEP: 13015-031, registered in the CNPJ under nº 52.271.593/0001-24.
 
MAVIE is committed to respecting your privacy and recognizing your need for adequate protection and management of any personally identifiable information (“Personal Data”) that you may choose to share with us.
Our Privacy Policy aims to demonstrate our commitment to the security and privacy of the information collected through user registration on this website, the webinar platform, contracted services, and all digital means used by MAVIE for communication with its customers and partners.
The processing of personal data carried out is subject to Brazilian law, in particular Law No. 13,709/2018 (“LGPD”), and observes the following principles:
(a) limitation of the use of personal data to what is strictly necessary to meet business purposes;
(b) access to personal data only by essential persons and the deletion of data when no longer necessary;
(c) additional care in the processing of personal data of sensitive nature;
(d) transparency with customers, partners and employees;
(e) security of personal data; and
(f) establishment of a contract for the processing of personal data with third parties.

CHAPTER II. BASIC CONCEPTS
2.1. To facilitate your understanding, we present some useful definitions for your interpretation:
(a) Legal bases: These are the legal grounds that authorize us to Process Personal Data: it can be your consent, the need to fulfill a contract we have with you, or compliance with a legal obligation, for example.
(b) Consent: It is the hypothesis that authorizes the Processing of Personal Data based on the free, informed and unequivocal expression of the Holder when agreeing to the Processing of their Personal Data for a specific purpose, informed by us.
(c) Cookies: These are small files that we transfer to your browser or device (such as a mobile phone or tablet) that allow us to recognize your browser or device, and know how and when the pages and Platforms are visited, as well as how many people access the Platforms. They can be useful, for example, to make the Platforms fit on your screen, better understand your preferences, and offer you more efficient Products, Businesses, and Experiences.
(d) Personal Data or data: It is the data relating to a natural person, which is capable of identifying that person or making their identification possible. Examples of Personal Data that allow for their identification are: Name, CPF, RG, address, mobile phone number, email etc.
(e) Sensitive data: Any information regarding racial or ethnic origin, religious belief, political opinion, membership in a trade union or a religious, philosophical or political organization, data concerning health or sexual life, genetic or biometric data, when linked to a natural person.
(f) Data Controller: This is our Data Protection Officer, who acts as the communication channel between MAVIE, the Data Subjects and the National Data Protection Authority (“ANPD”), when it comes to the protection of your Personal Data.

CHAPTER III. WHAT ARE YOUR RIGHTS
3.1. Personal Data is yours and Brazilian law guarantees that you have a series of rights related to it. We are committed to fulfilling these rights and in this section we will explain how you can exercise them with MAVIE. Brazilian law guarantees you the following rights:
(a) Confirmation and Access
It allows you to verify that MAVIE processes your personal data and, if so, request a copy of the personal data we have about you.
(b) Correction
It allows you to request the correction of your incomplete, inaccurate or outdated Personal Data.
(c) Anonymization, blocking or deletion
It allows you to ask us to: (a) anonymize your data so that it can no longer be associated with you and, therefore, cease to be Personal Data; (b) block your Data, temporarily suspending your ability to process it; and (c) delete your Data, in which case we will delete all your Data without any possibility of reversal, except in cases provided for by law.
(d) Portability
You have the right to request, upon express request, that MAVIE provide you, or third parties of your choice, with your Personal Data in a structured, interoperable format for transfer to another provider, provided that it does not violate the company’s intellectual property or trade secrets. Similarly, you may request that other companies send MAVIE your Personal Data to facilitate the hiring of our Products and services, for example.
(e) Information about sharing
You have the right to know the public and private entities with which MAVIE performs data sharing. If you have any questions or would like more details, you have the right to request this information from us.
(f) Information about the possibility of not consenting
It allows you to have clear and complete information about the possibility and consequences of not providing consent. Your consent, when required, must be free and informed. Therefore, whenever we ask for your consent, you will be free to refuse it – although in these cases, we may have to limit our Products and services.
(g) Revocation of consent
You have the right to withdraw your consent regarding Processing activities that are based on this Legal Basis. However, this will not affect the legality of any Processing that has taken place previously. If you withdraw your consent, we may not be able to provide certain products and experiences, but we will notify you when this occurs.
(h) Opposition
The law authorizes the Processing of Personal Data even without your consent or a contract with us. In this case, it is necessary to demonstrate that there are legitimate reasons to Process your Data, such as, for example, preventing fraud or improving our communication with you. If you do not consent to this Processing, you may object to it by requesting its interruption.
3.2. You can exercise your rights by accessing ours.
 
CHAPTER IV. INFORMATION WE COLLECT
4.1. The Company processes your personal information to fulfill our contractual legal obligations and to provide you with our products and services. We will never collect unnecessary personal data from you and will not process your information in any other ways than those specified in this policy.
4.2. MAVIE may collect the following types of personal data (i) provided directly by you, (ii) collected automatically about you and/or (iii) obtained from other sources:
(a) Data provided directly by you: This is information that you actively enter on the website, social media platforms, landpages and/or webinars, such as your full name, phone number, email, information about the use of our products/services. Registration for job vacancies, information for job applications submitted to vacancies offered by the company, records of your progress in the selection processes with the Human Resources and Culture department in which you participate.
(c) Data collected automatically: This is information collected automatically about you when you use the website, such as IP address (date and time), type of device used to access the website, type of browser used, location of your device, identifier number of your device, sequence of clicks, pages accessed, and searches performed. In addition, we may store the phone recordings between you and our team and/or any other data resulting from your interaction with us via our contact channels and/or social media platforms.
4.3. Data that you provide in responses to opinion and market research, or other types of research that you choose to participate in, organized and/or sponsored by/on behalf of MAVIE, may also be collected.

CHAPTER V. HOW WE USE YOUR DATA
5.1. We at MAVIE value your privacy very much. Therefore, all data and information about you are treated as confidential, and we will only use this information for the purposes described here and authorized by you so that you can fully use the MAVIE services, always aiming to improve your experience as a customer.
5.2. If you have consented to receive our promotional and marketing offers, you may revoke this consent at any time. The purposes and reasons for the processing of your personal data are detailed below:
(a) Provide our products, including updates, security, and troubleshooting, as well as providing support. This also includes sharing data, when necessary, to provide the service or perform the transactions you request. Allow access to resources and features within the MAVIE environment.
(b) Communication: The personal data collected will also be used so that we can send important notices and notifications related to you, such as changes to this Policy. Furthermore, the personal data will also be used to respond to any interactions you have with us.
(c) Marketing of products, new events and market research: The personal data collected may be used to send advertising and promotional materials, information about products and the launch of new products, and/or to invite you to participate in market research. Furthermore, the personal data may be used to better understand your tastes and interests and, thus, send you more relevant information. We may need your consent for some of these activities, and your consent will therefore be requested in due time. Without prejudice, we offer various ways for you to unsubscribe from our communications of this nature by email at any time, by selecting the opt-out link at the end of electronic communications, and/or by informing the person responsible for any telephone contact, for example.

CHAPTER VI. EXCLUSION OF DATA
6.1. All collected data will be deleted from our servers when you request it, through a free and facilitated procedure, or when they are no longer necessary or relevant for us to provide you with our services, unless there is any other reason for their retention, such as a possible legal obligation to retain data or the need to preserve them for the protection of MAVIE’s rights.

CHAPTER VII. SHARE YOUR DATA
7.1. MAVIE will only share your personal data with those who have a legitimate need. We do not share or disclose any personal data without your consent, except for the purposes specified in this policy or when there is a legal requirement. The operators acting on our behalf only process your data in accordance with our instructions and fully comply with this policy, as well as data protection legislation and any other appropriate confidentiality and security measures.
7.2. Group Companies: Your information is shared among the Group companies and business areas, which are in compliance with this Privacy Policy. We do this to (i) serve the legitimate interests of the Group and its interests, such as sending advertising, Products, Business, and Brand Experiences; (ii) support and develop new Products, Business, and Experiences; (iii) clean your Data so that you do not miss out on receiving communications; (iv) segment and profile your profile to provide you with increasingly personalized and relevant experiences; (v) analyze Data.
7.3. Our Suppliers and Partners: We rely on the help of suppliers who may process the Personal Data we collect. We always strive to carefully evaluate our suppliers and enter into contractual obligations with them regarding the security of information and the protection of Personal Data, with the aim of minimizing risks to the Data Subject. Among these suppliers are, for example, companies operating in the following sectors: (i) data hosting and activities; (ii) data and advertising tools, marketing, digital and social media; (iii) customer service and research (iv) operation and provision of certain Products, Businesses, and Experiences for you; and (v) consulting and audit analyses.

CHAPTER VIII. INTERNATIONAL TRANSFER OF PERSONAL DATA
8.1. We use some products or services (or parts of them) that are hosted in the United States, which means that we may transfer any information that is sent to us by you outside the Brazilian territory for the purposes described in this. We may also subcontract the processing or share your personal data with third parties located in other countries.
8.2. When we transfer your personal data to a country other than Brazil, we will ensure that this transfer complies with the applicable laws, in particular the LGPD, and is carried out in a manner that preserves your personal data. Thus, we will only carry out the international transfer of your data, absent a decision of adequacy by the National Data Protection Authority (“ANPD”) and the safeguards provided for in paragraph II of Article 33 of the LGPD, in the event that such is necessary and most appropriate given one of the following circumstances: (i) the national authority authorizes the transfer; (ii) with its authorization; (iii) to fulfill a legal or regulatory obligation to which we are subject; (iv) to properly execute the contract established with you; or (v) for the regular exercise of rights.
 
CHAPTER IX. SECURITY OF PERSONAL DATA
9.1. MAVIE is committed to protecting the security of your personal data. We use a wide range of security technologies and procedures to help protect your personal data against unauthorized access, use, or disclosure. For example, we store the personal data you provide on restricted access servers located in controlled facilities, and when we transmit certain highly sensitive personal information, we protect it through the use of encryption.
9.2. We maintain the security of your information by applying administrative, technical, and physical measures to protect personal data against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We adopt specific policies and procedures for employees and/or third parties who have contact with the personal data listed here. We are committed to doing our part in protecting the data provided, and we emphasize that security is a shared responsibility.
 
CHAPTER X. FOR HOW LONG WILL THE DATA BE STORED
10.1. We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of compliance with any legal, contractual, accountability or request from competent authorities.
10.2. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy will take effect when published on this page.
 
CHAPTER XI. HOW TO TALK TO MAVIE
11.1 To exercise your rights, access the
11.2. If you have any questions about the collection and processing of your personal data, you can contact us via email contato@maviemoveis.com.
11.3. Our Personal Data Protection Officer (as per Article 41 – Law 13.709/2018 – LGPD): Eduardo Ximenes Soares.
11.4. Address: Rua Alferes Domingos, nº 9, 9th floor, Apt 91, Center – in the city of Campinas – SP.
 
Last update: December 27, 2023